Last updated: [2026]

At NutriMingle, your satisfaction is extremely important to us. We work hard to deliver fresh, premium-quality dry fruits, but if something doesn’t go right, we’re here to help.

Please read our Return & Refund Policy carefully before placing an order.

1. Items Eligible for Return

Due to the perishable nature of dry fruits, we only accept returns if:

You receive the wrong product

The package arrives damaged

The product is spoiled or expired at the time of delivery

To be eligible, you must report the issue within 24 hours of delivery.

2. Items NOT Eligible for Return

We do not accept returns for the following:

Change of mind

Taste preference

Items opened or partially consumed

Incorrect address provided by the customer

Orders placed during special discounts/festive sales (non-returnable unless damaged)

3. Refund Process

If your refund claim is approved:

Refund will be issued to your original payment method

Processing time: 3–7 business days

For Cash on Delivery (COD) orders, refunds are provided as store credit or bank transfer

We may request photos/videos of the damaged or defective product for verification.

4. Replacement

If the product is damaged or incorrect, we may offer:

Replacement of the same product

OR

Store credit equal to the order value

Replacement depends on product availability.

5. Cancellation Policy

You may cancel your order within 2 hours of placing it, provided the items have not yet been shipped.

Once shipped, the order cannot be cancelled.

6. Delivery Issues

If the package is marked as delivered but you have not received it:

• Inform us within 24 hours

• We will investigate with the delivery partner

• Resolution depends on delivery partner’s verification

7. Contact Us

For any issues regarding returns or refunds, contact us:

Email: support@nutrimingle.in
Phone: +91 94758 51920
Website: https://nutrimingle.in/

Please share:

• Order ID

• Photos of the damaged/incorrect item

• Unboxing video (if available — helps speed up approval)

8. Our Rights

NutriMingle reserves the right to:

• Refuse returns in cases of repeated misuse

• Update the policy anytime without prior notice